Effective Date 14-Oct-2025

This Privacy Policy describes the policies of Tudboat Design, on the collection, use and disclosure of your information that we collect when you use our website (https://shop.tudboat.com/ ) (The “Service”).

By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

Information We Collect

We will collect and process the following personal information about you:

  • Name
  • Email
  • Address
  • Phone number (optional)
  • Payment Info
  • Usage data
  • Device information: IP address
  • Cookies and Tracking: Website analytics

How We Use Your Information

We will use the information that we collect about you for the following purposes:

  • Processing orders and payment
  • Sending order confirmations and shipping information
  • Customer service communication
  • Personalize your shopping experience (show local currency)
  • Comply with legal obligations

How We Share Your Information

We will share your information with only trusted service providers:

  • Payment Processing:  Secure payment processing with Stripe
  • Shipping: Shippo and Chit Chats for order fulfillment
  • Email: STMP2GO for order notifications
  • Analytics: Google analytics for website performance

We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

Cookies and tracking

Cookies are used to keep our website functioning properly:

  • Essential cookies are required for basic usage and shopping cart functionality
  • Google analytics is used to understand website usage

You may disable cookies in your browser settings.

Retention Of Your Information

  • Order history: 7 years to comply with Canadian tax laws
  • Google analytics: 26 month default
  • Email communications: 2 years

We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights and fraud prevention.

Security

The security of your information is important to us, we’ve implemented the following measures to keep your data secure:

  • SSL encryption
  • Secure payment processing (See Stripe’s privacy policy)
  • Active vulnerability monitoring

Your Rights

You have a right to access, modify or erase your personal data or receive a copy of your personal data. You may also request for us to delete your personal data. To exercise these rights, please contact us at support@tudboat.com.